Job Description

Broker Assistant

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers' compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

The Broker Assistant provides operational and administrative support to a dynamic Professional & Executive Liability (ProExec) brokerage team, helping ensure the accurate and timely processing of insurance transactions throughout the policy lifecycle. This role assists with policy administration, endorsements, quoting, binder issuance, account documentation, and servicing activities while partnering closely with brokers, carrier partners, and internal teams. This is an excellent opportunity for a recent college graduate or early-career professional looking to build a long-term career in specialty insurance and wholesale brokerage. Through hands-on training, direct mentorship, and exposure to complex Professional & Executive Liability business, the Broker Assistant will develop a strong foundation in brokerage operations while gaining opportunities to grow into marketing, client-facing, and brokerage-focused roles.

Location: This is an in-office role. We are open to candidates capable of working out of either our NYC, Chicago, Atlanta, or San Francisco offices.

What will your job entail?

• Support the day-to-day servicing and administration of Professional & Executive Liability accounts.
• Assist brokers with quoting, quote issuance, binder preparation, policy processing, endorsements, and account documentation.
• Review policies, endorsements, binders, and related insurance documents to ensure accuracy and completeness.
• Prepare renewal marketing materials, submissions, cover letters, and other brokerage-related documentation.
• Maintain accurate client, policy, and transaction information within agency management and document management systems.
• Organize and maintain account files, ensuring documentation is complete and compliant with internal standards and regulatory requirements.
• Respond to inquiries from brokers, underwriters, carrier partners, clients, and internal stakeholders in a professional and timely manner.
• Assist with renewal activities, policy servicing, and other account management functions throughout the insurance lifecycle.
• Collaborate with brokers and internal teams to support successful account execution and client service.
• Utilize brokerage technology platforms, including AIM, ImageRight, Microsoft Excel, Outlook, and other business applications.
• Support process improvement initiatives and assist with special projects as needed.
• Participate in professional development opportunities, industry events, networking functions, and relationship-building activities with carrier and client partners.

Qualifications

Required

• Bachelor's degree in Risk Management & Insurance, Business, Finance, Sales, Marketing, Communications, or a related field.
• Active Property & Casualty license or willingness to obtain within the first 90 days of employment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Demonstrated initiative, professionalism, curiosity, and a desire to build a career in the insurance industry.

Preferred

• Internship, coursework, or professional experience in insurance, underwriting, brokerage, financial services, sales, customer service, account management, or related fields.
• Exposure to Professional & Executive Liability, specialty insurance, or wholesale brokerage.
• Familiarity with AIM, ImageRight, agency management systems, or other insurance technology platforms.
• Experience utilizing AI-powered productivity tools such as Microsoft Copilot, Claude, or similar solutions.

What You'll Gain

• Hands-on training from experienced Professional & Executive Liability brokerage professionals.
• Exposure to specialty insurance placements, underwriting strategy, carrier relationships, and client service.
• Experience supporting complex Professional & Executive Liability business and learning how specialty risks are marketed and placed.
• A collaborative, high-performing team environment that values learning, development, and professional growth.
• Opportunities to attend industry networking events and build relationships with carrier and client partners.
• Exposure to the technical, relationship, and business-development sides of wholesale brokerage.
• Multiple long-term career paths, including brokerage operations, marketing, account management, and Inside Broker/Broker roles.
• The opportunity to build a long-term career in wholesale insurance while learning directly from experienced specialty professionals.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

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